Please read these Terms of Service ("Terms") carefully before using the website aisearchauth.com or engaging any services provided by AI Search Authority ("Company," "we," "our," or "us"). By accessing our website or purchasing our services, you agree to be bound by these Terms. If you do not agree, do not use our site or services.
1. Services
AI Search Authority provides AI visibility optimization, Generative Engine Optimization (GEO), reputation management, local SEO, AI chatbot and voice agent deployment, CRM automation, and related digital marketing services (collectively, the "Services") to business clients ("Clients").
The specific scope, deliverables, timelines, and fees for Services are defined in a separate Service Agreement or Statement of Work ("SOW") signed by both parties. These Terms apply in addition to and are incorporated into any such agreement.
2. Website Use
Permitted Use
You may use our website for lawful purposes only. You agree not to:
- Use the site in any way that violates applicable local, national, or international law or regulation
- Transmit any unsolicited or unauthorized advertising or promotional material
- Attempt to gain unauthorized access to any part of the website or its related systems
- Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the website
- Use automated tools (bots, scrapers) to access or collect data from the website without our express written consent
Intellectual Property
All content on this website — including text, graphics, logos, images, and software — is the property of AI Search Authority or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any site content without our prior written permission.
3. Free AI Visibility Audit
We offer a complimentary AI visibility audit to prospective clients. By requesting the audit, you:
- Authorize us to review your business's publicly available online presence across AI platforms, search engines, and review sites
- Acknowledge that the audit is informational only and does not constitute a guarantee of results
- Agree to receive a follow-up communication from our team regarding audit findings and service options
The free audit creates no contractual obligation to purchase any services.
4. Client Services — General Terms
Engagement
Client engagements are governed by a signed Service Agreement or SOW. No services will be performed without a fully executed agreement. Work begins upon receipt of any required onboarding payment or deposit as specified in the SOW.
Client Responsibilities
Clients agree to:
- Provide accurate business information, access credentials, and materials necessary for us to perform the Services
- Designate a primary contact who can provide timely approvals and feedback
- Ensure that all information provided to us does not infringe any third-party intellectual property rights
- Pay all fees in accordance with the payment schedule in the SOW
Results Disclaimer
We apply industry best practices and significant expertise to every engagement. However, we cannot guarantee specific rankings, citation frequency, lead volume, or revenue outcomes. AI search platforms, search engine algorithms, and market conditions change continuously and are outside our control. Past results achieved for other clients do not guarantee future results.
5. Fees and Payment
All fees are stated in the applicable SOW. Unless otherwise specified:
- Monthly retainer fees are billed in advance on the first of each month
- Setup or one-time fees are due prior to commencement of work
- Invoices are payable within 14 days of the invoice date
- Late payments accrue interest at 1.5% per month on the outstanding balance
- We reserve the right to suspend services for accounts more than 30 days past due
All fees are non-refundable unless otherwise stated in the SOW or required by applicable law.
6. Term and Termination
Term
Unless otherwise specified in the SOW, engagements run on a month-to-month basis following any minimum commitment period stated in the SOW. We recommend a minimum of 90 days to allow strategies to produce measurable results.
Termination by Client
Clients may terminate services by providing 30 days' written notice. Fees for the notice period remain due and payable. Setup fees and any fees already paid are non-refundable.
Termination by Company
We may terminate or suspend services immediately upon written notice if a Client: (a) fails to pay amounts due after 30 days past due; (b) materially breaches these Terms or the SOW and fails to cure the breach within 14 days of notice; or (c) engages in conduct that is unlawful, unethical, or harmful to our reputation.
7. Confidentiality
Each party agrees to keep the other's confidential information (including business strategies, pricing, client lists, and technical information) strictly confidential and not to disclose it to any third party without prior written consent, except as required by law. This obligation survives termination of the engagement for a period of two (2) years.
8. Ownership of Work Product
Upon full payment of all fees owed, Client owns all custom deliverables created specifically for them under the SOW (e.g., GEO content, schema markup files, chatbot scripts). We retain ownership of our proprietary methodologies, frameworks, templates, and tools used to create those deliverables, as well as all pre-existing intellectual property.
9. Third-Party Platforms and Tools
Our services may involve the use of third-party platforms, APIs, and tools (e.g., GoHighLevel, HubSpot, Retell AI, ElevenLabs, Twilio). We are not responsible for changes to, downtime of, or discontinuation of any third-party platform. Associated third-party subscription costs, if any, are separate from our service fees unless explicitly included in the SOW.
10. Limitation of Liability
To the fullest extent permitted by applicable law, AI Search Authority shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, loss of data, or loss of goodwill, arising out of or in connection with these Terms, our website, or our services — even if we have been advised of the possibility of such damages.
Our total aggregate liability to any Client for any claim arising out of or related to services provided shall not exceed the total fees paid by that Client to us in the three (3) months immediately preceding the claim.
11. Indemnification
You agree to indemnify, defend, and hold harmless AI Search Authority, its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, costs, and expenses (including reasonable attorneys' fees) arising out of: (a) your use of our website or services; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) any information you provide to us that is inaccurate or infringes any third-party rights.
12. Disclaimer of Warranties
Our website is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.
13. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Florida, without regard to its conflict of law provisions. Any dispute arising under these Terms shall first be submitted to good-faith mediation. If mediation is unsuccessful, disputes shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association, conducted in Miami, Florida. Nothing in this section prevents either party from seeking injunctive relief in a court of competent jurisdiction.
14. Changes to These Terms
We reserve the right to modify these Terms at any time. We will post the updated Terms on this page with a revised "Last updated" date. Your continued use of our website or services after changes are posted constitutes acceptance of the updated Terms. For active service clients, material changes to terms governing services will be communicated by email with 30 days' notice.
15. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.
16. Entire Agreement
These Terms, together with any signed Service Agreement or SOW and our Privacy Policy, constitute the entire agreement between you and AI Search Authority with respect to the subject matter herein and supersede all prior or contemporaneous understandings.
17. Contact Us
If you have questions about these Terms, please contact us:
- Email: legal@aisearchauth.com
- Website: aisearchauth.com — Contact Form