Bilingual answering service

Nobody gets a voicemail
they can't understand

Your callers don't all speak English. The ones who don't aren't leaving messages — they're hanging up and calling someone else. A bilingual answering service that answers in four languages around the clock, and books the job in the one they actually speak.

Call it yourself and speak any of the four. It answers.

Meet the desk

One number. Four people answer it.

English

Amy

Answers, qualifies and books — the default voice on every account.

Spanish

Sofía

Native Spanish, not a translated script. Your Spanish-speaking callers stop hanging up.

French

Manu

For French-speaking customers and the Québécois season.

Haitian Creole

Mornok

Kreyòl Ayisyen — the language almost nobody else answers in.

Why it matters

A caller who can't be understood doesn't call back

A customer who reaches a voicemail in a language they don't speak doesn't leave a message and doesn't try again. They call the next company. You never learn the call happened, so the loss never shows up anywhere you'd look for it.

Hiring for it is the usual answer, and it's the expensive one — a bilingual receptionist covers one language, during one shift, on the days they show up. Four languages, 24 hours, is not a hiring problem you can solve at a small-business budget. It is the one thing an AI front desk is genuinely better at.

Built where it's needed

South Florida businesses need all four

Palm Beach, Broward and Miami-Dade hold the largest Haitian community in the United States, alongside enormous Spanish- and French-speaking populations. A contractor here fields calls in all four languages in a single week. We built this because we're here too.

FAQ

Questions about multilingual answering

Is this a translation, or a real agent in that language?+

A real agent. Each one is built and tested in its own language — the caller speaks naturally and is answered naturally. It is not an English agent running a caller through translation.

Does the caller have to press a key to choose a language?+

No. The caller speaks, and the front desk answers in the language they used. No menu, no 'press 2 for Spanish'.

What happens on a call we can't handle?+

The caller is qualified and the details captured, so the enquiry reaches you with everything you need to call back — rather than becoming a voicemail nobody left.

Which plans include more than one language?+

English is included on every plan. Additional languages are added per account — tell us which ones your callers use and we'll quote it with your build.

Can I hear one before I buy?+

Yes — that is the point of the demo line. Call (888) 814-1662 and talk to the front desk yourself, in whichever language you like.

Don't take our word for it

Call the demo line and speak English, Spanish, French or Haitian Creole. Whichever you pick, somebody answers.

Call (888) 814-1662