The first firm to answer usually gets the case.

Whatever your intake form asks for — name, contact number, case type, when the incident occurred, and a short description in the caller's own words. It arrives in your dashboard as a structured record rather than a voicemail somebody has to transcribe.

Yes. You tell it which case types you handle and which you don't, and it politely declines the ones outside your practice areas rather than booking a consultation that wastes an attorney's hour.

Calls and transcripts are stored in your own dashboard, visible to your firm. Treat it the way you treat any intake coordinator: it should be briefed on what to capture and what not to discuss, and it follows that brief consistently.

On AI Front Desk 24/7, the system rings them back automatically, usually within the minute. For an intake call that is the difference between a retained case and a prospect who has already called the next firm. Callback is not included on the $249 Solopreneur plan.

Yes. One additional language — Spanish, French, Portuguese or Mandarin — is $100 a month. Callers are handled in their language from the moment they speak it.

Your business line is forwarded to the service, either all the time or only when you don't pick up. From the caller's side nothing changes — they dial your number and somebody answers. Ours answers, asks the questions you've set, and books the appointment into your calendar, then the details reach you.

A service that answers your business phone when you can't. Traditionally that meant an off-site operator taking a message for you to return later. An AI answering service handles the call to a finished outcome instead — qualifying the caller and booking the job rather than passing you a message slip.

Most small businesses pay between $200 and $1,500 a month depending on volume and whether calls are handled by people or AI. Per-minute plans typically run $1.00–$2.00 a minute, per-call plans $1.50–$3.50 a call. Ours are flat: $249/mo with 500 included minutes, or $995/mo with 2,000.

Three that matter. Every call is answered, so enquiries stop going to voicemail. Several calls are answered at once, so nobody gets a busy signal on your busiest day. And it covers the hours you can't — nights, weekends and holidays — which is when the most urgent calls tend to arrive.

Call it before you buy it. Published pricing, no long-term contract, and a service built around your trade rather than a generic script all matter — but the only reliable test is hearing how it handles a call. Our demo line is a real number that answers at any hour.

Whether it books or only takes messages; what it costs when you exceed the plan; whether hold time and robocalls are billable; how quickly it goes live; and whether it can be briefed on what counts as an emergency in your trade. Ask for the overage rate specifically — it is the number most often left out of a quote.