Quote requests don't wait for Monday morning.

Name, contact number, what coverage they are asking about — auto, home, commercial, life — and when their current policy renews. Renewal date matters most: it tells you who to prioritise and when to follow up.

Yes. It recognises a returning caller, greets them by name and knows what they last called about, so an existing client asking about a claim or a change is not treated like a stranger.

It routes on what the caller says. You tell it which lines you write and how you want each handled, and it qualifies accordingly rather than funnelling everyone into one appointment type.

On AI Front Desk 24/7 it rings them straight back, usually within a minute. For a shopper working down a list, that call arrives before they have finished dialling your competitor. Callback is not included on the $249 Solopreneur plan.

Yes. One additional language — Spanish, French, Portuguese or Mandarin — is $100 a month, and the caller is handled in their language as soon as they use it.

Your business line is forwarded to the service, either all the time or only when you don't pick up. From the caller's side nothing changes — they dial your number and somebody answers. Ours answers, asks the questions you've set, and books the appointment into your calendar, then the details reach you.

A service that answers your business phone when you can't. Traditionally that meant an off-site operator taking a message for you to return later. An AI answering service handles the call to a finished outcome instead — qualifying the caller and booking the job rather than passing you a message slip.

Most small businesses pay between $200 and $1,500 a month depending on volume and whether calls are handled by people or AI. Per-minute plans typically run $1.00–$2.00 a minute, per-call plans $1.50–$3.50 a call. Ours are flat: $249/mo with 500 included minutes, or $995/mo with 2,000.

Three that matter. Every call is answered, so enquiries stop going to voicemail. Several calls are answered at once, so nobody gets a busy signal on your busiest day. And it covers the hours you can't — nights, weekends and holidays — which is when the most urgent calls tend to arrive.

Call it before you buy it. Published pricing, no long-term contract, and a service built around your trade rather than a generic script all matter — but the only reliable test is hearing how it handles a call. Our demo line is a real number that answers at any hour.

Whether it books or only takes messages; what it costs when you exceed the plan; whether hold time and robocalls are billable; how quickly it goes live; and whether it can be briefed on what counts as an emergency in your trade. Ask for the overage rate specifically — it is the number most often left out of a quote.